Last updated: 15 May 2025
Who We Are
At Loma Music Education, we are committed to protecting your personal information and being transparent about how we collect, use, and store your data.
What Information We Collect
We may collect the following personal information:
- Names of parents/guardians and students
- Contact details (email address, phone number, postal address)
- School information (e.g. school name, year group, teacher contact)
- Information relevant to bookings, enquiries, or lesson planning
- Payment and billing details (where applicable)
We do not collect or store any unnecessary personal information.
How We Use Your Information
We use your data to:
- Respond to enquiries and communicate about lessons, workshops, or bookings
- Manage scheduling, billing, and lesson records
- Provide updates, reminders, and important service notices
- Ensure the safety and wellbeing of children during our sessions
We do not share your data with third parties, except when required by law or with your explicit consent.
How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including for legal, accounting, or reporting requirements. Typically, this means we keep records for up to 6 years after our services end, in line with HMRC guidelines for small businesses. After this period, data is securely deleted or anonymised.
You can request deletion of your personal data sooner unless we are required to retain it for legal reasons.
How We Store Your Data
Your information is stored securely using password-protected digital systems and is only accessible to Loma Music Education staff. We take all reasonable precautions to ensure your data remains private and protected.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your personal data (unless required to retain it for legal or operational reasons)
To make a request, please contact us at hello@lomamusiced.com.
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Contact Us
If you have any questions about our Privacy Policy or how your data is handled, please contact:
Loma Music Education
Email: hello@lomamusiced.com